Attention Utility Billing Customers

We Have Launched a New Online Payment System 

To continue paying your utility bill online or using automatic payments, you must register and create a new account.

The City of Lauderhill has transitioned to a new online utility bill payment system.

To continue viewing and paying your utility bill online or using automatic payments, all customers are required to register and create a new account in the new Tyler Technology system.

The new system officially launched on April 6, 2026, and the old online payment system is no longer available. Automatic payments do not carry over and users must re-register in the new system. If you were previously enrolled in AutoPay, you must re-enroll in the new system to avoid missed payments.

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New Utility Billing Portal - Registration Required

The City of Lauderhill has transitioned to a new online utility billing system.

As of April 6, 2026 new utility bills are being issued with an updated Customer Number. This number is required to create your new online account.

Quick Summary

Wait for your new bill → Locate your customer number → Register online 

What You Need to Do

To continue viewing and paying your utility bill online, all customers must register for a new account.

Step 1: Wait for Your New Bill
Your new utility bill will include your Customer Number, which is required for registration.

Step 2: Visit the new Online Payment Portal
Go to www.lauderhill-fl.gov/utilitybilling to access the new online payment portal.

Step 3: Create Your New Account
Follow the link to the new payment portal and click on the "Sign In/Register" button to register using your Customer Number from your bill.

Important Notes

• You must have your new Customer Number to register.
• Previous login credentials from the old system are no longer valid.
• Automatic payments (AutoPay) must be set up again in the new system.
• To ensure all residents receive their bills with updated customer information, no late fees will be applied during the transition period to the new system.

Pay Your Bill

Online
Pay your bill at www.lauderhill-fl.gov/utilitybilling

By Phone
To pay by phone, call (888) 991-2788

By Mail
Mail your personal check, cashier’s check, or money order to either:

In Person
Pay your bill in-person at:

Lauderhill City Hall
5581 W. Oakland Park Boulevard
Lauderhill, FL 33313

Monday – Thursday | 7:30am – 6:00pm
(954) 730-3030
Drop Box available at the front entrance (No Cash, Checks and Money Orders Only)

Make a Business Tax Renewal/Permit Payment

For questions regarding your account, email customer_service@lauderhill-fl.gov

Service Disconnection

Please Note: If your City of Lauderhill water service has been disconnected, payments may be made here. Once a payment has been made, please call and speak directly with a Customer Service Representative at (954) 730-3030. After normal business hours, call (954) 714-3132 and leave a message with your name, address, telephone number and order ID confirmation.

Calls received Monday through Thursday between 7:30 am and 8:00 pm will be reconnected on the same day. Calls received between Thursday 8:00 pm and Friday 4:00 pm will be turned on after 4:30 pm on Friday. All calls received after 4:00 pm on Friday will be resolved the next business day.